No-Show Policy
Please note that we have adopted a new No-Show Policy for all surgical and medical appointments scheduled with our veterinarians. We hope that this policy will provide more fair opportunity for all clients to have their pets receive veterinary care when needed and shorter wait-times for appointments. This policy will also enable us to use our veterinarians’ time more efficiently to treat sick patients.
Please let us know if you can’t make your appointment.
A simple phone call before your scheduled appointment is all that is required. This will allow us to offer that spot to a pet in need. If you do not show up for your appointment and fail to let us know in advance, a no-show fee of $50 will be applied to your account, per pet, to be paid before your next visit.
Thanks for your cooperation!